Michael Sinclair was recently interviewed by Sandy Dhuyvetter on NBTA Radio at the National Business Travel Association (NBTA) convention in Los Angeles.
Press the play button below to hear:
Picture of Sandy Dhuyvetter & Michael Sinclair
N.B. On some systems the volume will be off by default. You may need to adjust the volume settings on the player above and/or in your desktop control panel.
chinaONEcall was recently featured in the Washington Post. On the whole a very good article. A small part of it was slightly misleading and I have pointed this out in the comments section of the piece.
Good article. I think this would be very helpful for people planning to visit China. However the reference to a 22 hour gap and translations not occurring in real time is a little misleading. Interpretation infact happens instantaneously assuming the party with which the caller wishes to communicate is available. Doing additional research including calling back “several times” and providing extra information is not, at least in my eyes, a negative. That the interpreter was not able to reach the theatre at the time the call was placed is unfortunate but could have been for any number of reasons (time zone differences, opening hours etc). Apologies if this seems like nitpicking but I think its a fairly important point and slightly detracts from an otherwise great article.
Greg Sinclair, Operations Director, China One Call Ltd.
Michael Sinclair recently appeared on the Fox Business Channel talking about chinaONEcall.
After the lengthy description of an alternative service there is a interesting anecdote given by Michael Sinclair in this Financial Times article about Language Services.

I think the key distinction may be that chinaONEcall’s local knowledge and affordability makes it something to use regularly throughout a trip to China and not only for emergencies. Infact Michael describes how the service can be used spontaneously to create new and exciting opportunities.
Michael Sinclair, marketing director of chinaONEcall says: “A customer of ours was on holiday in a Chinese village full of jewellery shops and thought some of the products would be of interest to a friend who ran a jewellery business. He called us and arranged to have samples sent over. Now the friend is importing from the business.”
http://tinyurl.com/4tj5pe
chinaONEcall is the first of the Observer Escape’s Picks of the Week this week.
Other picks include the 2007 Wine Show at Islington’s Business Design Centre, 5 star holiday lodges in Cornwall and 70 new routes on Ryanair.
Alywynne Gwilt writes in Canada’s Globe and Mail about telephone interpreter services.
http://tinyurl.com/4kg3ba
Interesting article in the Guardian technology section about carbon offsetting and energy efficient travel in relation the Business Travel Show. chinaONEcall gets a mention towards the end of the piece.
http://technology.guardian.co.uk/businesssense/story/0,,2018717,00.html